Privacy POLICY
Your privacy is important to us. This policy outlines how Solebe Electronics collects, uses, and protects your information.
Our Commitment to Privacy
Shenzhen Solebe Electronics Co., Ltd. ("Solebe," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or engage with our services.
By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
Information We Collect
Personal Information
- Contact information (name, email address, phone number, mailing address)
- Business information (company name, job title, industry)
- Account credentials and preferences
Technical Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clickstream data)
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- • Process orders and transactions
- • Provide customer support
- • Deliver products and services
- • Manage user accounts
Communication
- • Send service notifications
- • Respond to inquiries
- • Provide technical support
- • Share product updates
Improvement
- • Analyze usage patterns
- • Enhance user experience
- • Develop new features
- • Conduct research
Legal Compliance
- • Comply with regulations
- • Protect legal rights
- • Prevent fraud
- • Ensure security
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
Trusted third-party service providers who assist in operating our website and conducting business.
Legal Requirements
When required by law, regulation, or legal process to disclose information.
Business Transfers
In connection with a merger, acquisition, or sale of business assets.
Data Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data transmission and storage encryption
Access Control
Limited access to authorized personnel
Monitoring
Continuous security monitoring
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email Address
info@sobelock.comResponse Time
Within 30 days of receiptWe are committed to resolving any privacy concerns promptly and transparently.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
Need Privacy Support?
Our privacy team is here to help. Contact us for any questions about your data or this policy.
CONTACT PRIVACY TEAM